Passwords
Passwords are stored as BCrypt hashes, never in plain text. A temporary password set by an administrator must be changed at first sign-in.
Security
Hostels hold personal information about residents and their families. These are the protections built into Residara.
Passwords are stored as BCrypt hashes, never in plain text. A temporary password set by an administrator must be changed at first sign-in.
Accounts lock after repeated failed sign-in attempts, slowing down password guessing.
12 built-in roles and custom roles decide what each person can see and do. Managers can be restricted to particular hostels.
Important changes are written to an audit log, so you can see who did what and when.
Closing a complaint can require a one-time password from the resident, so complaints are not closed without them knowing.
Each company’s data is kept to its own account; residents and guardians see only their own information.
Have a security question? Contact us.
Tell us about your properties and we will walk you through the platform. A demo request is not a booking — our team will contact you to agree a time.