Features

Hostel management features, module by module

Everything below is in the product today. Screens show sample data from our demo company.

Residents & admissions

Admit residents, keep their records and documents in one place, and bring guardians in.

  • Hosteller profiles with room, bed and status
  • Admissions, including token payments and refunds
  • KYC document collection and verification
  • Consent records
  • Guardian invitations and a guardian portal
Visitor log in the Residara web panel

Hostels, rooms & allocation

Set up each hostel, its rooms and beds, then allocate and move residents.

  • Multiple hostels under one company
  • Rooms and beds with live occupancy
  • Bed allocation
  • Room transfers with history
  • Occupancy reports
Bed allocation in the Residara web panel

Daily operations

The everyday work of running a hostel, recorded as it happens.

  • Roll call
  • Visitor passes and visitor log
  • Leave and outpass requests with approvals
  • Housekeeping, including recurring cleaning
  • Incident records
  • Facility booking
Leave and outpass approvals in the Residara web panel

Complaints & helpdesk

Residents raise issues; staff track them through to closure.

  • Complaints with assignment and status
  • Escalation when a complaint passes its time limit (SLA)
  • Closing a complaint can require an OTP from the resident
  • Helpdesk tickets
Complaints tracking in the Residara web panel

Mess & meals

Publish the menu and know who is eating.

  • Meal menu by day and meal
  • Resident meal opt-out
  • Visitor meals
Meal menu in the Residara mobile app

Fees & finance

Bill residents, record what they pay and keep the books tidy.

  • Fee heads and invoices
  • Penalties
  • Payments recorded as cash, UPI, cheque, bank transfer or wallet
  • Receipts, statements and refunds
  • Expenses
  • Online collection once a payment gateway is connected
Fees and payments in the Residara mobile app

Procurement & maintenance

Buy, stock and repair with a record of who approved what.

  • Vendors
  • Inventory
  • Purchase orders
  • Work orders

Staff, roles & access

Give each person exactly the access their job needs.

  • 12 built-in roles plus your own custom roles
  • Managers can be limited to the hostels they look after
  • Duty roster and team assignment
  • Audit log of important changes
Roles and permissions in the Residara web panel

Communication

Keep residents, guardians and staff informed.

  • Announcements
  • In-app and email notifications
  • Emergency contacts
Visitor pass request in the Residara mobile app

Reports & exports

See how each property is doing and take the data with you.

  • Occupancy, finance and payment reports
  • Resident, staff, procurement and roll-call reports
  • CSV export
Occupancy report in the Residara web panel

Mobile app

A mobile app for residents, guardians and staff alongside the web panel.

  • Residents: dues, complaints, meals, bookings, leave and visitor requests
  • Guardians: their ward’s information
  • Staff: dashboards and roll call on the move
Facility booking in the Residara mobile app

Company administration

Settings that belong to the business, not to a single hostel.

  • Company profile
  • Subscription and seats
  • Master settings and lists
  • Audit log

Want to see a module in action?

Book a demo and we will walk you through the parts that matter to your property.